Legal Notice

This Privacy Policy is written to explain better how we collect and use your information. By choosing to visit our Site ( and use the services provided therein, you are thereby accepting the terms and conditions of our Privacy Policy. If you disagree with such terms, we kindly invite you to refrain from visiting or using our Site. OSHIYA reserves the right to change its Privacy Policy without notice and at any time, and any continued use of our Site is an implicit acceptance of said changes.

Should you have any questions regarding our Privacy Policy, please do not hesitate to email us at


Intellectual Property

The source code, graphics, images, photographs, animations, software, text, as well as the information and content included in this Site are the intellectual property of OSHIYA S.L., and are protected by Spanish law. Total or partial reproduction of this Site is prohibited, as its computer processing or transmission, publication, distribution, dissemination, modification, o decompilation without prior written consent of its owner, OSHIYA S.L.

The user may use the material on this Site solely for personal and private use. Any use for commercial purposes or for illegal activities is prohibited. All rights under copyright law are expressly reserved by OSHIYA S.L.


Personal Information

OSHIYA will only ask for the information needed and required to fulfill a customer’s request. When information is knowingly provided, such as when a customer places an order, fills out a form, signs up to a newsletter, etc., the following information may be retained: name, billing address, shipping address, email address, telephone number and date of birth,

Unless a customer opts not to receive any of our promotional communications, OSHIYA may use some information to contact a customer about sales and special offers, new products or site features, and the like.


Keeping Personal Information Secure

In compliance of Spanish legislation, the personal information a customer provide through our Site, via user registration, purchase order or any other deriving from services offered through the website, including consultations, as long as proportioned correctly and voluntarily to OSHIYA S.L., will be treated confidentially. The data will become a part of a file owned by OSHIYA S.L. (CIF B-87039855), with address at Calle Puenteareas 17, 6º 12, 28002 – Madrid (Spain). The user is responsible for communicating any changes to this data.

The user may exercise his rights to access, modify, cancel or, if appropriate, oppose dealings with his personal information under provisions of the Spanish Personal Data Protection Law. This may be done in writing to OSHIYA S.L. (see post address above). The request must contain first name, last name, and copy of National Identity Card, Passport of Residence Card

OSHIYA S.L. has taken the necessary technical and organizational measures to ensure personal data security to prevent tampering, loss unauthorized access or handling, taking into account the state of technology, the nature of the stored data and the risks to which they are exposed.

To protect the security of your information during transmission, we use Secure Sockets Layer (SSL) software, which encrypts information submitted. When an order is placed through our Site, the user must set up an account and create a username and password.

Authorized users can access to their accounts on the information system to edit the information therein or If a user wishes to delete their account or change their password, or becomes aware of any loss, theft or unauthorized use of their password, please email us at

While OSHIYA aims to do the necessary to ensure that each user’s personal information is secure once submitted, it is important to note that no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.


Children’s Privacy

Any personal information from anyone we know to be under the age of 18 is not collected nor retained by OSHIYA. OSHIYA will not sell or ship any items ordered through the website directly to anyone we know to be under the age of 18. If a customer is under the age of 18, parental consent should be obtained prior to using our Site.


Anonymous & Non-Personal Information

In order to better understand how customers use our Site and thus provide them with better service, certain information may be collected that does not identify a customer individually, including but not limited to a customer’s IP address, browser information and reference site domain name upon their visit, as well as information about customer traffic patterns and site usage. We may use or share anonymous, or other non-personal information, such as the number of users who purchased a product or visited our Site during a certain time period, in any other manner we feel is appropriate.



Use of Cookies 

Like most other websites, uses cookies stored by a computer’s internet browser on its hard drive, in order to identify account holders, hold selections in a shopping cart when one leaves our Site, and send e-mails to customers about their orders or any other shopping opportunities. The use of cookies on our Site is solely limited to ensure proper functioning, security and statistics of our website. Most browsers are preconfigured to automatically accept cookies, but the user can configure your browser to disable cookies or to be alerted when cookies are being sent. However, enabling cookies may provide for a better experience with our Site, as certain aspects of the website may not function properly without cookies. In the event that a customer receives cookies from companies advertising on OSHIYA’s behalf, please note that these cookies are not subject to the present policy.


Limitation of Liability

OSHIYA S.L. is not liable for damages that may result from the use of an outdated or defective browser, connectivity disruptions during data transmission, computer viruses, as well as damage caused by unauthorized interference of third parties.

The website contains links to other websites that may be of interest to users. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

OSHIYA S.L. is not responsible for the breach of any regulation that may be incurred by the user’s web access to and/or the use of the information contained therein.


Marketing & Communication

When registering for an OSHIYA Store account, you will be given the option to subscribe to the OSHIYA Newsletter and promotional e-mails. If you no longer wish to receive our newsletter at any time, instructions to unsubscribe are located within each newsletter.


Third Party Websites may link to third party websites from our own Site. OSHIYA S.L. has no control over, and is not responsible for, these third party websites or their use of your personal information. We recommend that the user review their privacy policies and other agreements governing his use of their website.


Third Party Access to Your Information

Agents, subsidiaries, affiliates and partners who may assist in marketing, analytics, credit card processing, shipping or stocking orders, providing customer service, fraud protection, and the like, may have access to the user’s personal information, as needed to perform their functions, and are contractually obligated to protect his confidentiality and security. They may not use, sell, distribute or alter his data in any way other than to provide the requested services to our Site.


Law and Jurisdiction

For all questions that may arise in relation with the interpretation, execution or eventual breach of these terms of use, users, renouncing their own assessment, regardless of where the dispute arises, must expressly submit themselves to the competence and jurisdiction of the courts of Spain.

Spanish law shall govern in any and all disputes.


Policy Changes

OSHIYA has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. The user acknowledges and agrees that it is his responsibility to review this privacy policy periodically and become aware of modifications.



Users are the solely responsible for the use they make of the services, content, links and hypertext contained in



Any questions regarding this Privacy Policy should be addressed to us by emailing